Evergreen Esthetics

Your spa treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Please leave enough time to get to your appointment, anticipating traffic and parking. Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to 50% of your scheduled service. Clients who miss their appointments without giving any prior notification will be charged a $25 fee for the missed service. If you are more than 15 minutes late and we do not have enough time to perform the service due to timing, you will be charged 25% of the total service cost. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation, including services intended to be paid with a gift card. Please have your credit card ready when booking. You will receive both a text and email when your appointment is booked. Please make sure to check your email and be aware of any emails coming from Evergreen Esthetics. There is an automated email appointment reminder that will go out 48 hours before your scheduled appointment as well as an automated text reminder that will go out 24 hours before your appointment. Please confirm your appointment by clicking “confirm” in the body of the text. Email and text reminders are automated, it is indicated that neither can be replied to, therefore attempting to reply to either is not an acceptable form of cancelling. This is also indicated twice in the body of the email appointment reminder. Should you need to cancel or reschedule before the cancellation period- please call, text or use our texting service. Those are the only acceptable forms of communication for cancelling/rescheduling. You will not be billed unless there is a cancellation or no show within 24 hours of your scheduled service. Upon checkout, guests may choose their method of payment.